You’re not alone if you’ve encountered the frustrating problem of Elementor forms not sending emails. This issue can arise due to various reasons, from misconfiguration to server-related issues. In order to diagnose and resolve this problem, you can take several steps. Follow this troubleshooting guide to get your Elementor forms back on track and ensure emails are sent successfully.
Step 1: Verify Email Configuration in Elementor
Navigate to Your Form Settings:
- Go to your WordPress dashboard and access the page containing the Elementor form. Click on the form, and then go to the “Actions After Submit” section.
Check Email Notifications:
- Confirm that the email notification settings are correctly configured. Verify the recipient’s email address and ensure there are no typos.
Step 2: Check Your WordPress Email Settings
- Ensure that your WordPress site is configured to send emails using SMTP. This can be done through plugins like WP Mail SMTP. Install and configure the plugin to use a reliable SMTP server for sending emails.
Check Spam Folders:
- Sometimes, emails can be marked as spam by the recipient’s email provider. Ask users to check their spam folders for missing emails.
Step 3: Server-Side Considerations
Hosting Server Limits:
- Contact your hosting provider to check if there are any restrictions on sending emails from your server. Some hosting providers have limitations on the number of emails that can be sent within a specific time frame.
Firewall and Security Plugins:
- Ensure that your server’s firewall or security plugins are not blocking outgoing emails. Whitelist the necessary IPs and domains if required.
Step 4: Test with a Different Email Address
Use a Different Email:
- Create a test form and configure it to send emails to a different email address. This helps determine if the issue is specific to a particular email address or a more general problem.
Step 5: Update Elementor and Plugins
Update Elementor and Add-ons:
- Ensure that you are using the latest version of Elementor and any related add-ons or plugins. Updates are often released by developers to address bugs and compatibility problems.
Step 6: Seek Professional Assistance
Consult with Elementor Support:
- If the issue persists, reach out to Elementor’s official support channels. They can provide specific guidance based on your setup and may be aware of any known issues.
By following these steps, you should be able to identify and resolve the Elementor form email-sending issues. Remember to test the forms regularly to ensure continued functionality, especially after making any changes to your website or plugins.